At Gather Grills we strive to have the highest quality products and services. If our products or services don’t meet your standard, please let us know and we will evaluate every complaint on a case-by-case basis and do our best to make it right.
If you purchased a Gather Grill on our website and decide it is not for you, we do accept returns on unused grills. Shipping fees may apply. Please contact us to discuss your options.
If you purchased a Gather grill through one of our reseller partners, then you will need to consult with the store you purchased to determine their return policy.
If you have a complaint or want more information let us know by visiting our contact page.